Barbershop FAQs | New York Master Barbers in Franklin Square
At New York Master Barbers, we believe informed clients make confident choices. Below you'll find clear answers to our most frequently asked questions — from appointment policies and service pricing to beard trims, kids' cuts, and straight razor shaves. Whether you're visiting us from Franklin Square, Garden City, Elmont, or West Hempstead, this page is your go-to resource for everything you need to know before booking. If you don't see your question here, feel free to give us a call or reach out through our contact page.
What are your operating hours?
New York Master Barbers is open Monday–Saturday from 9 AM – 7 PM, and Sunday from 10 AM – 3 PM.
Are you open on Sundays?
Yes — we’re open every Sunday from 10 AM – 3 PM, making us one of the few local barbershops available on weekends.
Do I need an appointment or do you accept walk-ins?
We are appointment only, but if walk-ins are available, we’re happy to accommodate you — it’s best to call or book online to secure your preferred time.
Where are you located?
New York Master Barbers is at 208 Franklin Ave #1439, Franklin Square, NY 11010, just off Meyer Ave and across from the Franklin Square Metro-North station parking lot.
Is parking available at your barbershop?
Yes — free street parking and nearby lot parking are available near our Franklin Square location.
What services do you offer?
We provide men’s haircuts, kids’ cuts, senior cuts, skin fades, beard trims, shape-ups, hot towel shaves, straight-razor services, and razor line-ups.
What types of haircuts do you specialize in?
We specialize in skin fades (low–high), taper cuts, classic scissor haircuts, textured styles, razor line-ups, and kids’ cuts — all personalized to your preference.
What types of beard services do you offer?
We perform beard trims, shape-ups, razor line-ups, neckline detailing, and full beard sculpting using precision techniques.
Do you offer traditional hot towel shaves?
Yes — our hot towel, straight razor shaves include steam, soothing balm, and clean finish for a polished experience.
How much do your services cost and what forms of payment do you accept?
Haircuts start at $15 and go up to $30 depending on the service. We accept cash, credit cards, and Apple Pay.
Do you offer clean-ups, razor line-ups, or taper cuts?
Yes — we offer precision razor line-ups, shape-ups, taper fades, and neckline cleanups as stand-alone or add-on services.
Do you cut kids’ and seniors’ hair?
Absolutely. We specialize in kids’ haircuts (ages 2+) and offer affordable senior trims in a clean, comfortable setting.
What products do you recommend for beard care?
We recommend using lightweight beard oil daily and a medium-hold beard balm for shaping. We also carry quality barber-grade options in the shop. See our beard maintenance tips!
How often should I get a haircut or beard trim to maintain my style?
For most clients, a haircut every 3–4 weeks keeps your style fresh, while beard trims or shape-ups are best every 2–3 weeks.
What safety and hygiene measures do you follow?
We follow strict sanitation: sterilized tools, disinfected stations, fresh towels per client, and clean-high-touch areas for each appointment.
Can I request a specific barber?
Absolutely — just let us know when booking. We’ll do our best to schedule you with your preferred barber.
Do you offer gift certificates or loyalty programs?
Yes — gift certificates and packages are available in-store. Ask your barber or call us for details.
How can I leave a review or provide feedback?
We appreciate your feedback! Please leave us a review on Google, Facebook, or Yelp — links are on our website under “Leave a Review.”
What should I do if I’m running late or need to cancel?
Running late? Please call us ASAP to hold your slot. Need to reschedule or cancel? We ask for at least 24 hours notice to avoid cancellation fees.
Why should I choose New York Master Barbers in Franklin Square?
We offer a fully licensed, appointment-only experience led by owner Gali Khik with over 10 years in men’s grooming — along with consistent precision, clean shop standards, and use of barber-grade products.
Are you involved in the local Nassau County community?
Yes — we partner with Franklin Square youth sports teams, support local charities, and host grooming events in Garden City and Floral Park each season. Our team is active in the community.